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Board Review

MothercareIn 2011, Mothercare was confronted by extremely challenging trading conditions and announced several profit warnings. This was followed by the departure of its Chairman and CEO. Alan Parker was appointed as Chairman and in the period during which a new CEO was sought, he also took the reins temporarily as the CEO. Alan turned to Wickland Westcott to conduct a Board Evaluation. The focus of this evaluation was to look forward and make recommendations that would enhance the effectiveness of the Board and the business.

Wickland Westcott designed and delivered an approach that focused as much on the human dynamics of the Board as it did on process, structure and governance. Alan Parker commented; “Wickland Westcott gave my Board an honest, measured and positive insight to our effectiveness. Their recommendations were clear and bravely communicated, ensuring we knew where to focus our efforts to enhance our capability going forward. The combination of their individual credibility and judgement has made an important contribution to our business."